Placing an Order
Use our secure Internet shopping option to place your order online. Customer service representatives are also
available to take your order 24/7 at 248-299-3350. Remember we are part of Organize-It so that is how the phones are answered.
Cancelling an Order
At Stacks and Stacks we make every effort to get your in-stock orders out quickly - most ship the same day. Therefore we are not able to accept cancel my order requests. We have a high volume warehouse so we simply can not guarantee that we would even be able to find your order let alone cancel it. Any order may be returned to us after you receive it for a full refund or the item(s). Please see our Return Policy
You can still order an item even if it is backordered by the manufacturer. Once we receive backordered items,
they are the first priority of our shipping department. We will notify you via email of any back orders and these may be cancelled should you not wish to wait for the item.
Accepted Payment Methods
Stacks and Stacks wants to make it easy for you to place an order with us. Therefore we currently accept the following methods of payment:
- American Express
- Diners Club International
- electronic checks (E-Checks)
An electronic check or E-Check is an electronic debit from your checking account. E-Checks work just like regular checks, except a paper check takes up to three weeks to process, an E-Check will process and ship in about one week. Because we accept E-checks it is important that you understand the information required with e-checks.
To locate your Routing (ABA) number, look at the numbers along the bottom edge of your check. The first set of numbers is commonly your financial institution's Routing (ABA) number. This number will always be a 9 digit number located inside the funny looking brackets.
To locate your Account number, look at the numbers along the bottom edge of your check. The second set of numbers is commonly your account number. Please include all leading and trailing zeros.
If you are unsure of your ABA or Account Number, please contact your financial institution for assistance.
Our e-check service is for orders where funds are drawn on personal checking accounts only. If you would like to use a commercial checking account please call us at (248)299-3350.
We do offer gift wrapping to allow our customers to purchase gifts and send them directly to their recipients. However, there are a few restrictions
on what we can and can not gift wrap:
- Items marked oversized or items that are drop shipped directly from the manufacturer can not be gift wrapped.
- We can not accommodate multiple shipping locations, so everything in a given order will be sent in one box and wrapped together. If you wish
to send gifts to separate locations, you may place multiple orders.
- All items in the order will be wrapped together. We can not offer separate wrapping of items.
- If oversized items are included in an order and you select gift wrap, the other items (but not the oversized items) will be wrapped.
- We can not use bows or ribbons. Our gift wrap service includes paper and a gift message only.
To select gift wrapping for your order, simply check the Add Gift Wrapping
link in our shopping cart. The link can be found in the cart below the items you have added (before you start the checkout process. Our gift wrapping allows you to include a personalized message for your gift recipient and choose the wrapping paper you like. Gift wrapping cost is $5.00.
Using Discount Codes and Gift Certificates
We frequently run special offers and promotions to save you money. Our discount codes can be found in our
email newsletter, our catalog mailings, package inserts, and occasionally on our website. Organization-Store.com accepts only one promotional code per order. Enter your promotional code by clicking on the promotional or gift code
link in the shopping cart. Then enter your code or in the space provided. Your discount will automatically calculate and your order total adjusted.
To use a gift certificate for payment you would also click on the promotional or gift code
link. In the space provided enter your gift certificate codes (remember they are case sensitive). If you have multiple gift codes or a discount code to be used please separate the codes with a comma. If you call to place your order please remember to give your code to your
Customer Service Representative when you place your order. If you'd like to receive these special offers, sign up for our email Newsletter
Browsing this Site
Click to find the products you're looking for by using our navigation menus at the top of the page, bottom of the page or on the left side of the page. At the product level you can view related product choices at the bottom of the screen.
We have a great search function at the top of the page that allows you to use keywords, product
numbers or product names to find what you are shopping for. Simply type your search term in the box and click the Search
button. Once on the search page, you have the option to refine your search by price or popularity.